FAQs
Using the Directory
A: To help prevent misuse of the Directory, we limit each family to 15 search/displays per day. If you have a legitimate need to display more, please use the form to Contact Us.
Data
A: Yes. we now offer the ability for a family to edit the PTSA Directory listing. Just login, locate your Family record and click the “Edit Family” button. Please be aware that by editing the PTSA Directory, no changes are made to the source of the data at RHS High School/Tam Districts Home Access system.
A: The PTSA receives data from Home Access in the Fall, from RHS/Tam District. The data received is a subset of registered student data. We don’t receive data from families who have opted out of the Directory or have requested certain data not be published. Please review your data and privacy preferences in the Districts’ Home Access system. Most issues regarding missing data are due to inadvertent preference settings on Home Access
A: No. You need to use the District’s web site update your record seperately.
A: If you would like to be removed from the online Directory, you can edit your Family Preferences and deactivate your listing.
A: The data we receive data from the District arrives as individual student records. To create the Directory, We process the records into Family records with multiple Households, Students and Contacts. Sometimes, we get it wrong, particularly when names, addresses, phone numbers and email addresses are different between student records.
A: We publish all the family data provided to us in November from the Redwood High School/District Office. If some or all of your family data is missing from the Directory, the most likely reason is that you have opted out of the Directory on the school’s Home Access web site.
Please login to Redwood High School’s Home Access web site and review your preference settings there for next year.
A: Practically unlimited! You can Add, Delete and Edit Students, Households andContacts. Remember: edits made to the PTSA Directory are not reflected in the District’s Home Access system.
A: On HomeAccess ( https://www.tamdistrict.org/Page/6811 ) , parents can update email or phone numbers. Address changes are handled by the Counseling office in room 103 at Redwood High School., and proof of residence documents must be submitted in order to process an address change. Please contact the Records Secretary, Diana Fernandez, or contact her at dfernandez@tamdistrict.org and she will provide information regarding documentation that is required for address changes.
Printing
A: No, but you can print your own copy. NOTE: The link is not available at this time.
A: Yes. We will release updated versions of the PDF from time to time.
Business Partners
A: Redwood High School is generously supported by local business partners every year; in exchange we offer them the opportunity to promote their business through the directory.
Security
A: No. The system remembers your login for 30 days without having to log back in.
Using the Directory
A: No. Each login is unique with it’s own password.
A: Yes. You can download and import vCards.
A: You can use the Online Directory on any device.
Technology
A: Yes. The Online Directory is a web site which needs access to the Internet to work.
A: Yes. The Online Directory is a web site which needs access to the Internet to work.
A: No need! The online directory automatically adjusts for any screen size.
New Features
A: Please contact using the ContactUs form.
PTSA
A: Please contact our Membership Chair, Judy Schwer at judyschwer@gmail.com
Contact
A: Please contact us using the ContactUs form.